Owner:
SAS Loma, trading under the name Loma Cannes, with its registered office at Port Canto, Bd de La Croisette – 06400 Cannes.
Siret: 93925794500021

Publication manager:
Loma Cannes – manager@lomacannes.com

Webmaster:
Lilian Vagnet - lilian.vagnet@proton.me - lilianvagnet.com

Host:
Vercel Inc., 440 N. Barranca Ave #4133, Covina, CA 91723, United States (vercel.com)

Data Protection Officer:
Loma Cannes – manager@lomacannes.com

Loma Cannes is committed to ensuring the highest level of protection for your personal data, in compliance with the European and French data protection regulations applicable to it. For any information regarding the protection of personal data, you may also consult the website of the French data protection authority, the CNIL, at https://www.cnil.fr/.

Who is the controller of my personal data?
The data controller is the company that determines the purpose and the manner in which your personal data is used. The personal data collected on the www.lomacannes.com website, or when you place orders by telephone or by post, is processed by Loma Cannes, with the help of the technical providers listed below only.

Table reservations and personal data

What we collect. To book a table on lomacannes.com, you give us your name, phone number and email address, the day, time and party size and, if you wish, a message (allergies, preferences). We also record the language of the booking and, when known, where your visit came from (Instagram or Google, for example). This information is used solely to manage your reservation: to confirm it, remind you of it, let you cancel it and prepare your welcome. Within Loma, only the team in charge of reservations has access to it.

Where your data is kept. Until our own booking module goes live, online reservations are still taken through the Zenchef module (Zenchef SAS), which processes this data on our behalf. After that, reservations are stored in a database hosted by Supabase, within the European Union (Paris region). The website and its booking functions are hosted by Vercel Inc.; the booking functions run in its Paris data centre. Emails relating to your reservation are sent through Resend, our email delivery provider, which receives your name, email address and booking details for that sole purpose. As Vercel and Resend are companies based in the United States, some of this data may be processed outside the European Union. A backup copy of the reservation file is emailed to the site administrator every week, so that it can be rebuilt after an outage.

Bank card. When a card is requested (see the booking conditions below), you enter it directly in the secure form of Stripe, our payment provider. Only Stripe sees your card number: it is never passed on to Loma nor stored on our servers. We keep only a technical reference supplied by Stripe, the amount due in case of a no-show and, where applicable, the amount actually charged. Stripe processes this data under its own privacy policy.

Emails you receive. You receive a confirmation email, a reminder on the day of your reservation, and an email if your reservation is changed or cancelled. The day after your visit, we write to you once to ask for your review; you may decline these requests at any time by writing to manager@lomacannes.com. Our news is sent to you only if you ticked the box provided for that purpose, and you may withdraw this consent at any time in the same way.

Legal bases. Managing your reservation, including registering your card, is necessary to perform the booking you ask us for. The review request is based on our legitimate interest in knowing our guests’ opinion, and you may object to it at any time. Sending our news is based on your consent.

Retention period. Reservation data, including backups, is kept for no more than three years after the date of the meal, then erased. Details of any charge made are kept for as long as our accounting obligations require.

Your rights. You may access your data, have it corrected or erased, request its restriction or portability, and object to its processing, by writing to manager@lomacannes.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Booking conditions

Booking a table online implies acceptance of the following conditions.

Booking. Online booking is available for up to 10 guests. For larger parties, or if online bookings are full, please call us on +33 6 03 11 77 52. Your reservation is confirmed by email as soon as it is recorded.

Late arrival. If you are more than 15 minutes late, your table may be given to another guest.

Card guarantee. To secure your table, a bank card is requested when you book online. Nothing is charged when you book. In case of a no-show without cancelling at least 24 hours before the booked time, a fee of 50 € per guest is charged to this card. This charge is never automatic: the Loma team triggers it after noting your absence, and you are informed by email.

Cancellation. Every confirmation email contains a link to cancel in one click. When a card has been registered, online cancellation is possible up to 24 hours before the booked time; after that, please call us on +33 6 03 11 77 52. Cancelling at least 24 hours in advance incurs no charge. A reservation made without a card can be cancelled online up to the booked time.

Applicable amount. The amount and the deadline that apply to your reservation are those shown in the booking module when you register your card, and repeated in the confirmation email.